Frequently Asked Questions
We’ve gathered answers to many of our most frequently asked questions below. If you don’t find what you’re looking for, please visit our Contact Us page—we’re always happy to help.
Are all Worship With Flags products handmade?
Yes. Every Worship With Flags item is handcrafted to order with care and prayer. Because each item is individually made, slight variations may occur, making every piece unique.
Do worship flags come as a pair?
Yes. Unless otherwise stated in the product description, all worship flags are sold as a set of two
Can I purchase just one flag?
No. Worship flags are sold as a set of two unless otherwise noted in the product description.
Do you offer custom orders?
Yes. We welcome custom requests for worship flags.
If you’re interested in a Custom Dyed Silk design, please visit our Custom Dyed Silk Request page for more information and to submit your request.
If you’re looking for a custom order that is not a Custom Dyed Silk, please contact us through our Contact Us page. We’ll be happy to discuss your request and let you know if it’s something we’re able to create.
Can adults use the Children’s Small or Medium flags?
Yes. Many adults enjoy using our Children’s Small and Medium flags because they are lighter and easier to maneuver. The best size depends on your height, experience level, and personal preference.
If you’re unsure which size is right for you, we have a helpful video that walks through the different flag sizes and who they’re best suited for.
What’s the difference between Acrylic and Fiberglass rods?
Both rod options are durable, but they provide different levels of flexibility.
Acrylic Flex Rods
- Thicker construction
- Less flexible
- Provides a firmer feel
Fiberglass Flex Rods
- More flexible
- Lighter feel during movement
- Greater bend while maintaining durability
If you’re unsure which option is best for you, we’ve created a video that compares both rod types and helps you choose the one that’s right for your worship style.
Why do the colors sometimes look different than the photos?
We photograph each product carefully to represent its true color as accurately as possible.
However, colors may vary slightly depending on:
- Indoor vs. outdoor lighting
- Screen brightness
- Monitor or mobile display settings
Many of our products are also demonstrated on our YouTube channel so you can see how the colors appear in motion and different lighting conditions.
Are your products made from real silk?
Many of our worship flags are made using silk. We also offer other carefully selected fabrics such as lamé and organza depending on the collection.
Each product listing clearly identifies the material used.
What is Yadah Oil?
As part of our ministry, we pray over every order before it ships.
Yadah means “to extend the hands” in Hebrew. Orders may be anointed with Yadah Oil unless the No Oil option is selected during checkout.
Yadah Oil is also available for purchase separately.
What is Tehillah Oil?
Tehillah means “to sing, to praise, or to sing a spontaneous new song unto the Lord.”
As part of our ministry, we pray over every order before it ships. Customers purchasing Signature Silk worship flags may choose No Oil, Yadah Oil, or Tehillah Oil during checkout.
All other handcrafted worship products include the option to select Yadah Oil or No Oil.
Both Yadah Oil and Tehillah Oil are also available for purchase separately.
Can I cancel or change my order?
Because every item is handcrafted specifically for you, orders begin processing shortly after they are placed.
If you need to request a change, please contact us as soon as possible. While we’ll do our best to help, changes cannot be guaranteed once production has begun.
What is your return policy?
Because every Worship With Flags item is handcrafted to order, we do not accept returns or exchanges.
If your order arrives damaged or there is an issue with your shipment, please contact us and we’ll gladly work with you to resolve it.
Can I place an order by phone?
No. For the security of your personal and payment information, we do not accept orders or payment information over the phone.
All orders must be placed through our website, where you will receive an order confirmation, shipping updates, and access to your order information.
Where can I find information about shipping and processing?
Our complete Shipping & Processing page includes information about:
- Current processing times
- Shipping methods
- Order tracking
- Delivery estimates
- PO Box shipping
- Lost or delayed packages
- Damaged shipments
- Incorrect shipping addresses
How can I stay informed about new products and Silk Friday releases?
Join our email list at the bottom of any page on our website to receive updates about new releases, monthly free resources, special announcements, and Silk Friday collections.